We're taking a small break for the summer but stay tuned and we'll bring you more inspiring stories, great guests and powerful conversations. In the meantime, head to www.fwd.com for the latest news. Thanks to all our subscribers and listeners!
In episode 11, FWD’s Gavin Lai discusses the impact of using words and design to create a more straight forward insurance experience.
Leon Dorai launches season two which focuses on FWD’s most innovative and customer-led projects. Episode 10 features Leon’s story-telling expertise and how this can help not only explain insurance but bring it to life in a whole new way.
In episode 9, Lee Murphy wraps series one with a range of talking points from interview techniques and leadership to a new kind of employee experience (including using AI and digital tech).
We hear from FWD’s David Broom in episode 8 and how FWD is building out their e-commerce businesses - from direct to consumer to an ecosystem of powerful partner relationships.
In episode 7, FWD’s Sandeep Pandey discusses FWD’s powerful cloud-first strategy, and the ways in which this is benefitting both customers and business.
In episode 6, FWD’s Binayak Dutta focuses on how and where people buy their insurance including what FWD is doing to support Asia’s evolving digital landscape.
In episode five, FWD’s Ryan Kim offers a showcase of all-things digital including FWD’s differentiated strategy and approach.
In episode four, FWD’s Sim Preston gives Fiona a little insight behind the insurer's big projects, ideas and inspiration.
In our third episode, FWD's Troy Barnes discusses the FWD approach when it comes to customer experience.