Changing the way people feel about insurance...with FWD

Changing the way people feel about insurance...with FWD

We'll be back soon!

We're taking a small break for the summer but stay tuned and we'll bring you more inspiring stories, great guests and powerful conversations. In the meantime, head to for the latest news. Thanks to all our subscribers and listeners!

Creating more clarity for customers

In episode 11, FWD’s Gavin Lai discusses the impact of using words and design to create a more straight forward insurance experience.

A new way to bring insurance products to life

Leon Dorai launches season two which focuses on FWD’s most innovative and customer-led projects. Episode 10 features Leon’s story-telling expertise and how this can help not only explain insurance but bring it to life in a whole new way.

Changing how to work in insurance

In episode 9, Lee Murphy wraps series one with a range of talking points from interview techniques and leadership to a new kind of employee experience (including using AI and digital tech).

About this podcast

This is a podcast about what it takes to create new ideas in an old industry. Hear the stories and ambitions from the team at FWD, one of the most successful insurance groups in Asia. Each episode digs deep, unpacking new themes and innovative ways of working. Find out how the brand are fulfilling their vision and changing insurance for the better. Episodes dropped bi-monthly.

by FWD Insurance